If you’re a Papaya Search client, you may need to add us as an administrative user on your WordPress website. This step-by-step guide will help you do so. By following these simple instructions, you’ll be able to provide us with access to your site so we can better assist you with any issues or updates you may need.
Before we begin, please make sure you have the following information handy:
- Our preferred username: papaya
- Our email address: [email protected]
Now, let’s dive into the process of adding us as an admin on your WordPress website.
Step 1: Log in to your WordPress Dashboard
Step 2: Navigate to the "Users" section
Once you’re logged into your WordPress Dashboard, locate the “Users” tab on the left-hand side menu. Click on it to open the Users section.
Step 3: Add a new user
In the Users section, you’ll see a list of existing users on your website. At the top of the page, click on the”Add New” button.
Step 4: Fill in the user information
On the “Add New User” page, you’ll need to fill in the following information:
- Username: Enter papaya as the username.
- Email: Enter [email protected] as the email address.
- First Name (optional): You can leave this blank, or enter “Papaya” if you prefer.
- Last Name (optional): You can leave this blank, or enter “Support” if you prefer.
- Website (optional): You can leave this blank.
Step 5: Set the role and password
Scroll down to the “Role” dropdown menu and select “Administrator” from the list. This will ensure we have the necessary permissions to assist you with your website.
Next, check the box next to “Send User Notification” so we receive an email notifying us of the new user account.
In the “Password” section, click on “Show password” to generate a strong password. You can use the generated password, or create your own. Make sure to use a strong and unique password for security reasons.
Step 6: Add the new user
After filling in all the necessary information and setting the role and password, click on the “Add New User” button at the bottom of the page. This will create the new admin account for Papaya.
Conclusion:
Congratulations! You’ve successfully added Papaya Search as an administrative user on your WordPress website. We now have access to your site and can provide you with the support and assistance you need. If you encounter any issues or have further questions, please don’t hesitate to reach out to our team at [email protected].
